What is a board-level data recovery lab?
A lab equipped to intervene physically on the device's electronics: repairing damaged tracks, replacing components, reading memory directly and rebuilding data at the lowest possible level. It reaches cases a software-only service can't.
What is a chip-off recovery?
It means removing the memory chip from the board and reading it on a programmer. It only helps when the data doesn't depend on keys stored in the original processor: USB drives, unencrypted SSDs or older eMMC. On iPhone, Macs with T2 or Apple Silicon and modern encrypted Android, chip-off returns unreadable data and the path is to repair or transplant while keeping the processor.
What is ISP / JTAG access?
Methods for reading memory through test points on the board without desoldering the chip. Useful when the controller fails but the silicon is healthy, on compatible models.
What is FTL reconstruction?
The FTL (Flash Translation Layer) is the table that maps logical addresses to physical memory blocks on an SSD. If the controller fails, it has to be rebuilt so the data read makes sense.
When do I need a lab and not recovery software?
When the device won't power on, has taken a knock or liquid, has soldered storage (MacBook, iPhone, modern Android) or shows hardware errors, such as an unresponsive controller or a drive the BIOS doesn't detect.
How much does the diagnostic cost?
Nothing if you accept the recovery quote. If you decline it, a flat €45 + VAT and administration costs fee covers the technical assessment.
What does "no recovery, no fee" mean?
If we can't recover your data after the agreed work, you don't pay the recovery fee. You only pay the €45 + VAT and administration costs diagnostic if you had declined a viable quote.
How long does a board-level case take?
Between 5 and 14 business days depending on complexity. Cases needing donor parts may take longer. Priority and urgent service are available with a surcharge, always quoted upfront.
Why can't I deliver my device in person?
ForceData is a restricted-access lab, not a shop. The technical area stays closed to the public to protect open cases and devices in custody. Every device enters through identified, insured collection, with written confirmation of receipt.
Do you do nationwide pickup?
Yes. We collect anywhere in Spain by insured courier. Receipt is confirmed in writing and the device is registered under its technical case file on arrival.
Is the data confidential?
Yes. Every case is handled under confidentiality and we sign NDAs on request, especially for companies, repair shops, MSPs and legal cases.