Your data may still be there.
Here are the answers.
Everything you need to know before shipping: diagnosis within 3–5 business days, NDA and clear pricing from the start.
Three steps. No surprises.
From collection to delivery of the recovered data, every stage is designed so you know what to expect.
We collect your device
We arrange insured door-to-door MRW collection throughout Spain. You pack the device; we coordinate the rest.
Diagnosis in 3–5 business days
After arrival, we establish the device's condition, recovery viability and available options before intervention.
A fixed quote
If you accept, the diagnosis is included. If you decline, it costs €45. If recovery is not viable, there is no recovery fee.
What we commit to in writing.
Signed NDA
A confidentiality agreement before intervention. Access is restricted to the laboratory team handling the case.
Managed shipping
Insured MRW collection and delivery with end-to-end tracking.
Clear pricing
Fixed written quote after diagnosis. €45 only if you decline it; no recovery fee when recovery is not viable.
The questions we answer every day.
The questions few companies answer honestly.
Legal ownership, privacy, real recovery limits and price differences, answered directly.
What you do now can make the difference.
Formatting, opening or repeatedly powering the device can turn a recoverable case into permanent loss. Every incorrect attempt can reduce the chance of recovery.
If you are unsure what to do, contact us before trying anything else.
Your data may still be there. Let's recover it.
Tell us what happened. Within 3–5 business days of receiving the device, we will establish whether recovery is viable.