Can data be recovered from an iPhone that won't turn on?
It may be viable, but only diagnosis can establish that. Failure to power on does not prove the storage is destroyed: the fault may involve charging, power, peripherals or the logic board. Encrypted data extraction requires the original hardware to boot and accept the user's valid passcode.
What if the iPhone got wet or fell in water?
Fresh water (pool, glass) causes gradual corrosion; salt water (sea) is much faster and more aggressive. In both cases the rule is the same: do not try to power it on. The longer it stays on after a soaking, the more traces burn. Ultrasonic board cleaning, microsoldering on corroded lines and voltage reconstruction before touching the NAND.
What's the difference between FaceID and older TouchID iPhones for recovery?
Starting with the iPhone 5s, Apple introduced the Secure Enclave, which encrypts the NAND with keys tied to a specific A-series chip. Transplanting the NAND to another board returns unreadable encrypted data. The only path is to work on the original board — repair it, stabilise it, and read the NAND in place — or, if the CPU is damaged, transplant CPU + NAND together onto a compatible donor board (same model and capacity).
How much does iPhone data recovery cost?
The normal-service base range for iPhone is €99 – €1,400, depending on the failure and technical complexity. Priority service (5–10 days) adds 15%; urgent service (48–72 h) adds 50%. Prices exclude VAT. The final price is confirmed in writing after the device has been analysed.
What about a broken screen? Can data still be recovered?
If the phone boots and damage is limited to the display, a compatible temporary screen can usually be fitted to unlock it and authorise the copy. If there is additional touch or board damage, viability depends on diagnosis.
Can I try restoring the iPhone with iTunes / Finder before sending it?
No. A restore wipes the NAND completely and rewrites the file table: any prior data becomes unrecoverable. If your iPhone is stuck in a boot loop or asking to restore, DO NOT tap restore. Send it as is and in the lab we extract data before any write.
How long does iPhone recovery take?
The complete technical diagnostic is delivered within 3–5 business days of receipt. A logical recovery can be ready in 24–48 hours. A full electronic intervention (cleaning, microsoldering, read) takes 5–12 working days. Donor cases (CPU + NAND) can extend to 2–3 weeks depending on board availability.
My iPhone has a passcode I don't remember. Can you recover it?
No. Apple does not provide access to passcodes and the Secure Enclave is designed precisely to resist any attack on the key. If the iPhone boots and asks for the code and you don't know it, the data is not accessible — not for Apple, not for any lab in the world. What we can recover is content synced to iCloud or previous iTunes/Finder backups.